{"id":519,"date":"2018-11-23T10:16:18","date_gmt":"2018-11-23T10:16:18","guid":{"rendered":"https:\/\/primapps.com\/?page_id=519"},"modified":"2026-04-18T02:33:04","modified_gmt":"2026-04-18T00:33:04","slug":"service-desk","status":"publish","type":"page","link":"https:\/\/primapps.com\/el\/brizy-193\/service-desk\/","title":{"rendered":"Service Desk"},"content":{"rendered":"<div class=\"brz-root__container brz-reset-all\">\n<section data-uid=\"rhoynwwsgeufmwaehvtbgebhrvvzqtwdvzng\" id=\"rhoynwwsgeufmwaehvtbgebhrvvzqtwdvzng\" class=\"brz-section brz-css-lcwww\">\n<div class=\"brz-section__content brz-section--boxed brz-css-ieyyb brz-css-nfffe\" data-custom-id=\"vszuryukvqndkwlzpvepwmwvjaoosgbpdmnm\">\n<div class=\"brz-bg overflow-hidden !z-auto absolute top-0 left-0 w-full h-full\">\n<div class=\"brz-bg-image absolute top-0 left-0 w-full h-full bg-no-repeat bg-cover\"><\/div>\n<div class=\"brz-bg-color absolute top-0 left-0 w-full h-full\"><\/div>\n<\/div>\n<div class=\"brz-container brz-css-kweds brz-css-kfdky\">\n<div class=\"brz-css-beiel brz-wrapper\">\n<div class=\"brz-image brz-css-irdvj\"><img decoding=\"async\" class=\"brz-img\" src=\"https:\/\/primapps.com\/?brizy_media=wp-dc5b341e4d06b1973c639492b6cd4186&amp;brizy_crop=iW%3D82%26iH%3D82%26oX%3D0%26oY%3D0%26cW%3D82%26cH%3D82\" alt=\"\" loading=\"lazy\"><\/div>\n<\/div>\n<div class=\"brz-css-beiel brz-css-hilsd brz-wrapper\">\n<div class=\"brz-spacer brz-css-mlteh brz-css-luotn\"><\/div>\n<\/div>\n<div class=\"brz-row__container brz-css-pvghl\" data-custom-id=\"ntvhozpmuroutcspeglytnroqfztansmpueq\">\n<div class=\"brz-bg overflow-hidden !z-auto absolute top-0 left-0 w-full h-full\"><\/div>\n<div class=\"brz-row brz-css-pakue brz-css-jfhzp\">\n<div class=\"brz-columns brz-css-bprfr brz-css-zoocm\" data-custom-id=\"kdmiobczqljvmqeoxdiooyzkenolqirbcmuj\">\n<div class=\"brz-bg overflow-hidden !z-auto absolute top-0 left-0 w-full h-full\"><\/div>\n<div class=\"brz-column__items brz-css-ofgll\">\n<div class=\"brz-css-beiel brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-cbvik\" data-custom-id=\"jdrsplnqfzzzxthcttnjcxotogtmbqkitgak\">\n<div>\n<ul>\n<li class=\"brz-css-xrbyp\"><span>First and Second Level Support.&nbsp;<\/span><\/li>\n<\/ul>\n<p class=\"brz-css-nlmjt\"><span> <\/span><\/p>\n<ul>\n<li class=\"brz-css-rgdnt\"><span>Incident &amp; problem management.&nbsp;<\/span><\/li>\n<\/ul>\n<p class=\"brz-css-netbi\"><span> <\/span><\/p>\n<ul>\n<li class=\"brz-css-tpgkl\"><span>Single interface &amp; integration point for other service requests, such as change management, configuration management, maintenance etc.<\/span><\/li>\n<\/ul>\n<p class=\"brz-css-bkqej\"><span> <\/span><\/p>\n<ul>\n<li class=\"brz-css-qhwsh\"><span>Standardized and automated procedures.&nbsp;<\/span><\/li>\n<\/ul>\n<p class=\"brz-css-huivz\"><span> <\/span><\/p>\n<ul>\n<li class=\"brz-css-lxqoi\"><span>SLA-based operations.&nbsp;<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<p>    <!-- version:1776445580 --><\/p>","protected":false},"excerpt":{"rendered":"<p>First and Second Level Support.&nbsp; Incident &amp; problem management.&nbsp; Single interface &amp; integration point for other service requests, such as change management, configuration management, maintenance etc. Standardized and automated procedures.&nbsp; SLA-based operations.&nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"parent":193,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-519","page","type-page","status-publish","hentry"],"brizy_media":[{"id":4819,"url":"https:\/\/primapps.com\/wp-content\/uploads\/2019\/09\/ad04687b5d4b27ce699414e5719e64e8-26.jpg","name":"ad04687b5d4b27ce699414e5719e64e8-26.jpg","meta":{"brizy_attachment_uid":"wp-13ce68cd86f1aabd728322300d16950d","brizy_post_uid":["111df9940fb036df6c5f3f54016ba3bc","123f535249b117a32f2bc82e75114d3f","efa93713f466b1552d474051a6031712","57dd59a901f6a684857174bf7b607fa5","243c1725ed2849bfc6d35eb546833e4c","071c81cb7912399c76c7166d190dae5c","938ef6c178102949ce0eb4365d7336ca","81f2be122ff7f6dff7fc761005258501","213eeee603bedd1be5e388ae58f33f13","3d500438ff3cb27efdfd727008d95314","83c8f2c15608cafb54b00e36f04561a1","3e0e20df1717f147a71b55cc641894a1"]}},{"id":5355,"url":"https:\/\/primapps.com\/wp-content\/uploads\/2019\/09\/Service_desk.png","name":"Service_desk.png","meta":{"brizy_attachment_uid":"wp-dc5b341e4d06b1973c639492b6cd4186","brizy_post_uid":["efa93713f466b1552d474051a6031712","938ef6c178102949ce0eb4365d7336ca"]}}],"_links":{"self":[{"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":24,"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":7596,"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/pages\/519\/revisions\/7596"}],"up":[{"embeddable":true,"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/pages\/193"}],"wp:attachment":[{"href":"https:\/\/primapps.com\/el\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}